Ana Cecilia Mannaert Studio - Custom Watercolor Order Policy

Thank you for choosing Ana Cecilia Mannaert Studio for your custom watercolor order. We are committed to creating unique and exquisite watercolor artworks tailored to your preferences. Please read the following order policy to ensure a smooth and enjoyable experience:

Order Process:

  1. Inquiry and Consultation: To initiate a custom watercolor order, please contact us through our official website or designated communication channels. Provide details about your vision, including subject matter, size, color scheme, and any specific elements you'd like to include. We will arrange a consultation to discuss your ideas in depth and provide a quote.

  2. Quotation and Agreement: Following the consultation, we will provide a detailed quote for your custom watercolor artwork, including the estimated cost, timeframe, and any additional charges. Once you approve the quote, we will proceed to the next steps.

  3. Deposit: A non-refundable deposit of 50% of the total quoted price is required before work begins. This deposit covers initial design and concept development. Payment details will be provided upon acceptance of the quote.

  4. Design Phase: Our artists will create preliminary sketches or digital mock-ups based on the discussed ideas. You will receive these for review and feedback. We will make necessary adjustments based on your input to ensure the final artwork aligns with your vision.

  5. Finalization: Once the design is approved, we will proceed with the creation of the final watercolor artwork. Please note that minor changes can still be accommodated at this stage, but significant alterations may incur additional charges.

  6. Balance Payment: Upon completion of the artwork, we will provide high-resolution images for your final approval. The remaining balance of the total quoted price, including any additional charges, is due before the artwork is shipped or delivered.

Artwork Delivery:

  1. Packaging and Shipping: Your custom watercolor artwork will be carefully packaged to ensure its safe delivery. We offer both domestic and international shipping options. Shipping costs will be outlined in the quote.

  2. Delivery Time: The estimated delivery time will be provided in the initial quote. Please note that factors such as the complexity of the artwork and shipping destination can influence the delivery timeline.

Cancellation and Refund:

  1. Cancellation by Customer: If you decide to cancel your order after the deposit is made, the initial deposit is non-refundable. Any additional costs incurred during the design process will be communicated, and these charges may apply.

  2. Cancellation by Studio: In the rare event that Ana Cecilia Mannaert Studio is unable to complete your custom watercolor order, we will issue a full refund of the deposit.

Intellectual Property:

Ana Cecilia Mannaert Studio retains the copyright to all custom watercolor artworks created. The artwork may not be reproduced or used for commercial purposes without prior written consent.

By placing an order with Ana Cecilia Mannaert Studio, you agree to comply with the terms outlined in this custom watercolor order policy.

If you have any questions or require further clarification, please do not hesitate to contact us. We look forward to the opportunity to create a truly exceptional watercolor artwork for you.


Ana Cecilia Mannaert